Shipping policy

Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Aki Sunday is not responsible for any delays caused by Australia Post. 

Please check your shipping address carefully. Aki Sunday cannot refund for incorrect address entered by the customer. Aki Sunday cannot change your shipping address once you have received your shipping notification.

Domestic Shipping Rates

We offer flat rate shipping to Australia.

Shipping option

Estimated delivery time



1 to 4 business days



2 to 8 business days


International Shipping

We offer international shipping to countries which currently allow us to (due to Covid-19). Please check your countries' restrictions and current delivery delays here.

Shipping charges for your order will be calculated and displayed at checkout.  

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Aki Sunday is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.

Please note that we are not responsible for shipping delays by Australia Post. Shipping delays may occur due to Covid-19 or adverse weather events.

Refunds, returns, and exchanges

We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the items condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

See our Refund Policy for further information.

If you have any further questions, please don't hesitate to contact us at